Pet travel backpack

We provide worldwide shipping where carrier service is available. Orders are usually processed within 1–4 business days after payment confirmation.

• United States: USD $4.99 shipping, free shipping on orders of USD $89 or more.
• Europe: USD $13.99 shipping, free shipping on orders of USD $149 or more.
• Other worldwide regions: USD $17.99 shipping.
• Tracking information may take 48–72 hours to update after shipment.
• U.S. domestic orders are not subject to customs duties. For other regions, customs duties, VAT, import taxes, or related fees are the customer’s responsibility if charged.

Customers may request a return within 30 days after delivery. Returned items must be unused, clean, undamaged, and in resalable condition with original packaging and included parts.

• Return approval is required before sending any item back.
• Customer-preference returns are generally paid by the customer.
• If the issue is caused by our error, verified defect, wrong item, or confirmed shipping damage, we will review and provide a suitable solution.
• Damaged, defective, incomplete, or incorrect items should be reported within 48 hours after delivery with photos and order details.
• Approved refunds are processed back to the original payment method within 7 business days after review and approval.